Player Wellbeing

Responsible Gaming

At tbjl, we believe gaming should always be fun — never stressful, never harmful. This page covers everything you need to know about playing safely, managing your limits, and getting help when you need it.

Gaming is Entertainment.
Keep It That Way.

tbjl is built for Filipino players who love the thrill of the game — the rush of a big win on Money Wheel, the tension of a Crash Bonus round, the excitement of live sports betting. But we also know that for some players, gaming can stop being fun and start becoming a problem.

That's why responsible gaming isn't just a checkbox for tbjl — it's a core part of how we operate. We've built real tools into the platform that give you control over your play, and we take our duty of care to every tbjl player seriously. Whether you're in Manila, Cebu, Davao, or anywhere else in the Philippines, these protections apply to you.

The golden rule at tbjl: only play with money you can afford to lose, and always play for fun — not to chase losses or solve financial problems. If gaming ever stops feeling like entertainment, it's time to use the tools on this page.

21+

Strict 21+ Age Requirement
tbjl strictly enforces the minimum age of 21 years for all registered players, in line with Philippine regulations governing casino-style online gaming. We verify age during registration and through our KYC process. If you are under 21, you are not permitted to register or play on tbjl — no exceptions. If you suspect a minor is using the platform, please contact our support team immediately.

PAGCOR Context: Online gaming in the Philippines operates within a regulatory framework. tbjl supports the responsible gaming guidelines promoted for Filipino players and encourages all players to be aware of their rights and the resources available to them.
Six Pillars of Responsible Play

Built-in protections that put you in control of your tbjl experience

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Age Verification

Every tbjl account goes through age verification during registration and KYC. Players must be 21 or older. We use government-issued Philippine IDs — PhilSys, passport, driver's license — to confirm eligibility before full account access is granted.

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Deposit Limits

Set daily, weekly, or monthly deposit limits directly from your tbjl account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a cooling-off period — decreasing it takes effect right away. You're always in control of how much goes in.

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Session Time Limits

It's easy to lose track of time when you're deep in a game. tbjl lets you set session time limits so the platform will remind you — or automatically log you out — when you've been playing for your chosen duration. A simple but powerful tool.

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Loss Limits

Cap the amount you can lose within a set period — daily, weekly, or monthly. When your loss limit is reached, tbjl will prevent further betting until the period resets. This tool is especially useful for players who want a hard financial boundary on their gaming activity.

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Self-Exclusion

If you feel you need a break from gaming, tbjl's self-exclusion tool lets you suspend your account for a set period — 30 days, 90 days, 6 months, or permanently. During self-exclusion, you cannot log in, deposit, or place bets. This is one of the most important tools we offer.

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Reality Checks

tbjl can send you periodic in-session notifications showing how long you've been playing and your net gaming activity for the session. These reality checks help you stay aware of your play without disrupting the experience — a gentle nudge to stay grounded.

How Self-Exclusion Works on tbjl

Self-exclusion is the strongest responsible gaming tool available on tbjl. When you activate it, your account is immediately suspended — you won't be able to log in, make deposits, or place any bets for the duration you choose. Any pending bonuses are forfeited and marketing communications are stopped.

tbjl offers flexible self-exclusion periods to suit different situations. Whether you just need a short cooling-off period or want to step away from gaming indefinitely, the option is there. Permanent self-exclusion cannot be reversed — this is intentional, to protect players who need a firm, lasting boundary.

Important: Self-exclusion on tbjl applies to the tbjl platform only. If you are struggling with problem gambling, we strongly encourage you to seek broader support and consider self-exclusion across all gaming platforms you use.
1
Log in to Your tbjl Account

Access your account settings from the main menu after logging in to the tbjl platform or app.

2
Go to Responsible Gaming Settings

Find the Responsible Gaming section within your account settings. All limit and exclusion tools are located here.

3
Choose Your Exclusion Period

Select from 30 days, 90 days, 6 months, 1 year, or permanent exclusion. Confirm your choice — it takes effect immediately.

4
Contact Support if Needed

If you need help activating self-exclusion or have questions, the tbjl support team is available to assist you without judgment.

Your Responsible Gaming Toolkit

All tools are available in your tbjl account settings. Changes that reduce limits take effect immediately.

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Daily Deposit Limit

Cap how much you can deposit in a single day. Resets at midnight Philippine time.

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Weekly Deposit Limit

Set a weekly ceiling on deposits. Useful for players who prefer to budget by the week.

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Monthly Deposit Limit

A monthly cap gives you a broader budget view and helps prevent overspending over time.

Session Time Limit

Get notified or auto-logged out after a set play duration. Great for keeping sessions short.

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Loss Limit

Hard stop on losses within a period. When reached, betting is paused until the period resets.

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Cool-Off Period

Take a short break of 24 hours to 7 days without committing to full self-exclusion.

Warning Signs of Problem Gambling

Problem gambling can affect anyone — regardless of income, background, or how long you've been playing. Recognising the signs early is the first step toward getting help.

  • Spending more money on gaming than you originally planned, or more than you can comfortably afford to lose
  • Chasing losses — continuing to play in an attempt to win back money you've already lost
  • Lying to family members, friends, or colleagues about how much time or money you spend on gaming
  • Feeling restless, irritable, or anxious when you try to cut down or stop playing
  • Neglecting work, school, family responsibilities, or personal relationships because of gaming
  • Borrowing money — from friends, family, or through loans — specifically to fund gaming activity
  • Using gaming as a way to escape stress, anxiety, depression, or other personal problems
  • Feeling unable to stop playing even when you want to, or after promising yourself you would
If any of these sound familiar: You are not alone, and there is no shame in recognising a problem. Use tbjl's self-exclusion tool and reach out to a support organisation. Getting help early makes a real difference.

Quick Self-Assessment

Ask yourself these questions honestly. If you answer "yes" to two or more, consider using tbjl's responsible gaming tools or seeking support.

1

Have you ever spent more time or money on gaming than you intended to in a single session?

2

Have you ever continued playing to try to win back money you had already lost?

3

Have you ever felt guilty, ashamed, or stressed about your gaming activity?

4

Has gaming ever caused arguments or tension with your family, partner, or friends?

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Have you ever borrowed money or sold something to fund your gaming?

6

Do you find yourself thinking about gaming frequently when you're not playing?

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Have you ever tried to cut down on gaming but found it difficult or impossible to do so?

Remember: This is not a clinical diagnosis — it's a starting point for honest self-reflection. If your answers concern you, please use tbjl's self-exclusion tool or reach out to a support organisation.
Tips for Keeping Gaming Fun

Simple habits that help you stay in control and enjoy tbjl the right way

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Set a Budget Before You Play

Decide how much you're comfortable spending before you open the app. Treat it like entertainment money — once it's gone, the session is over. Never play with rent money, bill money, or funds you need for daily expenses.

Take Regular Breaks

Step away from the screen regularly. A short break helps you reset, reassess your session, and avoid the kind of fatigue-driven decisions that lead to chasing losses. Use tbjl's session timer to remind yourself.

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Never Chase Losses

Losing streaks happen — they're part of gaming. The worst thing you can do is increase your bets or keep playing to try to win it back. Accept the loss, close the app, and come back another day with a fresh mindset.

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Don't Play When Emotional

Avoid gaming when you're stressed, upset, tired, or under the influence of alcohol. Emotional states impair judgment and make it harder to stick to your budget and limits. Gaming should be a leisure activity, not a coping mechanism.

Support Resources for Filipino Players

You don't have to deal with problem gambling alone. These resources are available to players in the Philippines.

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PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) promotes responsible gaming across all licensed gaming operations in the Philippines. PAGCOR provides guidance and resources for players who may be experiencing gambling-related harm.

Visit the PAGCOR website directly for their official responsible gaming resources and self-exclusion registry information.

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National Center for Mental Health

The NCMH Crisis Hotline provides free mental health support to Filipinos, including those dealing with gambling addiction and related stress. Trained counsellors are available to listen and guide you toward appropriate care.

NCMH Crisis Hotline: 1553 (available 24/7, toll-free from PLDT landlines)

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tbjl Player Support

The tbjl support team is available to help you activate responsible gaming tools, process self-exclusion requests, or simply talk through your options. We treat all responsible gaming enquiries with complete confidentiality and without judgment.

Contact us at: [email protected]

A Note on Underage Gambling: If you are a parent or guardian concerned about a minor accessing online gaming platforms, we encourage you to use parental control software on shared devices and to have open conversations with young people about the risks of gambling. tbjl enforces a strict 21+ age policy and will act immediately on any report of underage access. Contact [email protected] to report a concern.
Play Responsibly

Ready to Play the Right Way?

tbjl is designed for players who want great games and a safe environment. Register today, set your limits from day one, and enjoy everything tbjl has to offer — responsibly. Must be 21 or older to register.

Create Your Account Download the App Visit the FAQ

🔞 Must be 21 or older. Gambling can be addictive — please play responsibly.